Your Questions - Securikett FAQ
Find Answers to Common Questions
Frequently Asked Questions
GENERAL INFORMATION
Securikett develops and manufactures security labels for a wide range of applications—both with and without unique product serialization.
Non-serialized labels are used to indicate tampering and to provide physical protection for packaging.
With serialized labels, each product is assigned a unique identity (UID). The resulting usage and scan data make it possible to identify, visualize, and analyze grey market and parallel trade activities based on location, time, and frequency.
Securikett is not a conventional label converter. The materials required for multi-layer security labels are developed and produced in-house. No pre-manufactured standard materials are purchased. This allows labels, adhesive systems, and security features to be precisely tailored to packaging materials, products, and processes.
Accordingly, there is no universal solution. Every implementation is based on an application-specific design and a customer-specific production approach.
SecurityLabels are used for the prevention and detection of product counterfeiting as well as unauthorized tampering. By incorporating appropriate security features, they help protect brand rights and reduce risks associated with tampered or non-genuine products. When equipped with serialized UIDs, they also enable verification of product authenticity throughout the supply chain and by the end user.
We offer a wide range of SecurityLabels, e.g. tamper-evident VOID labels, smart labels with (unique) QR codes, labels with hologram, destructible labels, or traceless labels with VOID effect.
Security labels are more crucial than ever as counterfeiting and product tampering are on the rise. They help protect your brand, ensure product authenticity, and enhance consumer trust.
SecurityLabels incorporate integrated functions such as tamper evidence, unique serialization, and technical authentication mechanisms. These functions go beyond the effect of a purely visual seal. They enable objective detection of interference and unambiguous identification of individual products, thereby supporting traceability and security verification across defined process stages.per evidence, serialization, and authentication technologies that go beyond a simple seal. These features provide a higher level of security and traceability.
Implementing our security labels helps safeguard your brand from counterfeiting, reduces the risk of revenue loss, and enhances your reputation. It also provides valuable data insights through tracking and verification.
The use of SecurityLabels enables end consumers to verify product authenticity based on defined verification criteria. For labels with unique identification numbers (UIDs), no separate application is required for verification. The check can be performed using standard mobile devices, for example by accessing a web-based verification interface. The verification methods are designed to be usable without specialized technical knowledge. As a result, the likelihood of purchasing non-authentic products is reduced, and transparency regarding product origin is increased for the user.
ANTI COUNTERFEITING & ANTI TAMPERING
To protect products from counterfeiting, companies can implement several strategies like tamper-evident packaging and holographic labels with visible residue or pattern when removed, that are difficult to replicate, digital authentication technologies like QR-codes for product verification and serialization by assigning identifiers to each product unit to track and verify authenticity throughout the supply chain.
The discovery of counterfeit products on the internet is a serious incident. It damages your brand, unsettles customers, and can involve legal risks. Companies should act immediately, systematically, and decisively.
- Secure evidence
Document the counterfeit with screenshots, URLs, order details, product photos and—if possible—by purchasing a sample product. This evidence is essential for later legal action. - Contact the platform
Report the incident to the relevant sales platform (e.g. Amazon, eBay, Alibaba) using the appropriate brand protection or IP infringement form. Many platforms respond within a few days if the brand is registered.
Good experiences have also been made with the International Chamber of Commerce (ICC), which helps companies get in touch with local producers and apply targeted pressure. - Seek legal advice
Consult with your legal department or specialized IP lawyers on whether cease-and-desist letters, preliminary injunctions, or criminal complaints are appropriate—particularly in cases involving professional counterfeiters or repeated abuse. The chances of success vary depending on the jurisdiction of the distributor. - Inform customers
Use your channels (website, newsletter, social media) to warn customers about counterfeits and explain the characteristics of genuine products. This strengthens trust in your brand and raises awareness among potential buyers. - Establish internal reporting systems
Set up an internal process for handling counterfeit alerts—e.g. a central email address or ticket system for tips from sales, customer service, or field staff. - Prevent long-term issues
In addition to immediate measures, companies should also invest in prevention. This includes tamper-evident security (seal) labels, digital product protection solutions, and collaboration with online brand protection providers that systematically monitor marketplaces for counterfeits. This makes it harder for counterfeiters to access the market—and easier for customers to identify genuine products.
Select features that are suitable for your product type and packaging material, such as Security Seals or holographic labels with VOID effect. Ensure that tamper-evident features are clearly marked and instructions for consumers to check for tampering are provided. Incorporate tamper-evident measures into the overall supply chain security strategy, including tracking and monitoring systems. Educate consumers on the importance of tamper-evident features and how to identify them to ensure product safety.
The key difference lies in their interaction: physical measures are visible, offering immediate, straightforward verification, while digital measures are dynamic, providing detailed, up-to-date information that can be accessed online. Combining both approaches can create a robust defense against counterfeiting, ensuring products are secure and authentic from production to consumer use. Securikett offers both features in one package.
Identify the level of security needed, from basic measures like branded tamper-evident seals with residue effect to advanced technologies like holographic labels and digital tracking systems. It’s important to consider the ease of implementation and scalability of the solution, ensuring it can grow with your business and adapt to evolving threats. Securikett solutions are scalable.
Tamper-evident seals, labels and tapes with visible residue after opening are critical in preventing product tampering by providing clear, visible indications of any unauthorized access to a product. They show obvious signs of tampering, such as broken seals, void messages, or damaged packaging.
By making it immediately apparent when a product has been compromised, tamper-evident security labels, seals and tapes deter tampering attempts and help maintain the integrity of the product.
Additionally, they build consumer confidence, as customers can easily verify that the product they purchase has not been altered or interfered with, thus ensuring the safety and authenticity of the product.
PRODUCTION & CUSTOMIZATION
The implementation timeline varies depending on your specific processes and requirements. Since every label is customized to meet your unique needs, we work closely with you to ensure a seamless integration. Typically, the process can take anywhere from a few weeks to a couple of months, depending on the complexity and scale of your project.
Our solutions are scalable and cost-effective, starting from smaller quantities to large-scale production. Even for smaller batches, the return on investment through brand protection is significant, however the bigger the batch sizes the more attractive pricing is due to decreasing costs per unit.
For small orders, visit our Voidikett webshop, where we offer generic samples.
SECURITY FEATURES & PROTECTION LEVELS
We provide a wide range of Security Printing technologies, e.g. Holograms and OVDs, Guilloches, Microtexts, Effect Colors, Invisible Inks, Taggants, Watermarks, Cuts and Perforations, Scratch-Offs, or Unique QR-codes for product authentication. A combination of multiple security features is key to achieve a high level of security.
The more security features are integrated into a label, the higher the level of security.
The security labels are designed to ensure that different types of tampering attempts are clearly detected and indicated. Depending on the application, specific security mechanisms are employed.
If a label is mechanically removed, a defined VOID effect is triggered, making it irreversibly visible that the label has been peeled off. This provides clear evidence of an opening or access attempt to the packaging.
To detect thermal exposure, temperature-sensitive inks can be integrated that change their optical properties when defined temperature thresholds are exceeded or undershot.
For tampering attempts involving liquids, a WashVOID technology is available in which contact with water or other liquids causes a visible change to the label. This ensures that non-mechanical tampering can also be reliably detected.
APPLICATIONS & DURABILITY
The suitability of the security labels depends on the respective substrate surface, such as plastic, metal, or glass, as well as on surface characteristics and environmental conditions. Since adhesion properties are material- and process-dependent, label design is carried out on an application-specific basis.
For validation, an original customer packaging sample is requested and tested internally under defined conditions. Based on these tests, a suitable adhesive is selected to ensure reproducible adhesion and the required tamper-evidence function for the specific application.
The temperature and weather resistance of the security labels is designed on an application-specific basis and aligned with the defined storage, transport, and operating conditions. Relevant parameters include, among others, the permissible temperature range, humidity, UV exposure, and mechanical stresses.
Based on the requirements provided by the customer, suitable materials, adhesives, and security features are specified and validated. For a robust design, detailed information on the intended environmental conditions is required.
The production of security labels for specific materials is generally possible, provided that the properties of the respective substrate are taken into account. Key influencing factors include surface energy, material composition, and surface structure. Based on these parameters, suitable adhesive systems and defined coat weights are selected.
The separation forces of the integrated VOID effects can be designed on an application-specific basis. This is achieved both through the selected VOID technology (single, double, or triple VOID effect) and through a customized label design. The objective is the reproducible activation of the tamper-evidence feature under defined conditions.
Limitations apply to silicone-containing or PTFE-coated (Teflon-coated) surfaces, as reliable adhesion of self-adhesive security labels cannot be ensured on these substrates. In such cases, alternative application formats, such as bands or hang tags, can be used as functional solutions.
CERTIFICATIONS & SUSTAINABILITY
We are a globally certified security printer, holding ISO 9001 and ISO 14298 certifications. Our labels comply with the requirements of FMD and PPWR, and our company is FSC®-certified (FSC® C199332).
Innovation is in our DNA. Whether in our digital or physical portfolio, we continuously evolve, create new solutions, and stay at the forefront of our industry. We invest up to 10% of our annual revenue in research and development. The result of this consistent innovation work includes 7 active patents and over 40 registered design protections.
Why is this important?
Patented technologies give our customers the advantage of working with unique, legally protected solutions that cannot be easily copied. This not only provides a technological edge but also enhances the credibility of your products with counterfeiters, authorities, and end customers.
How do our customers benefit?
As a Securikett customer, you gain access to protected technologies not available on the open market. You can rely on our solutions being continuously developed and legally safeguarded—a decisive factor for brand owners who value exclusivity and long-term investment protection.
Geographical protection
Our patents are registered in strategically important markets such as the EU, the USA, and Asia—where our customers operate and where product protection is particularly relevant.
Developed from practical experience
Every patented solution is the result of close collaboration between our engineers, material experts, and feedback from real customer projects. This ensures that innovations don’t just exist on paper but work in everyday market conditions.
Competitive advantage for our customers
The exclusivity of our patented technologies can be used in marketing and sales as a clear differentiator—a benefit competitors cannot replicate. At the same time, our patent portfolio supports customers in tenders and compliance requirements where innovative and protected solutions are mandatory.
Patents as part of a comprehensive protection concept
Our patents are a key building block in a holistic approach to brand and product protection. Combined with tamper-evident labels, intelligent design, and the highest quality standards, we create solutions that significantly hinder counterfeiters’ access to the market.
If you would like to learn more about our patents or explore how your individual solution can be protected, feel free to contact us directly.
Our PaperVOID labels and tapes are designed to be recycled together with paper and cardboard packaging, enhancing recyclability and supporting the circular economy. Additionally, we offer pull breaks to ensure the label remains on the packaging and is recycled along with it. For plastic packaging, we provide suitable labels and can also produce labels made from recycled PP material.
Our products correspond to the three-dimensional nature of the concept of sustainability. The concept of sustainability is based on three pillars: social, ecological, and economic.
Social: With our security labels, we protect our customers’ customers from fraud, counterfeiting, and tampered products. Consumer safety is at the forefront of our products.
Ecological: We design our products in such a way that they are in line with a circular economy. An optimized selection of raw materials is the key to meet changing requirements during the life cycle of a product.
Economic: We support our customers in securing the market position of established, reliable, and successful products that are targets for counterfeiters.
Paper security labels are in no way inferior to their polypropylene counterparts. They can be equipped with all the same security features, such as tamper evidencent VOID-effects, serialization, holograms, or special inks for indication of temperature or fluid tampering. Thus, they offer equivalent protection and functionality.
One key advantage is their compatibility with paper or cardboard packaging: when applied to paper-based materials, paper labels significantly improve the recyclability of the overall package, supporting more sustainable packaging solutions.
The only current limitation is that fully transparent paper labels are not yet available. However, highly translucent paper variants do exist, offering a tranluscent appearance.
For reusable packaging systems, tamper-proof security seals are available that allow the packaging to be reused. These include residue-free removable VOID labels that generate a clear and irreversible tamper-evidence indication upon first removal, without leaving adhesive or material residues on the product or packaging.
These solutions enable a clear distinction between proof of first opening and subsequent reusability of the packaging. A prerequisite for effectiveness is that the security label is present and intact in the intended application. Integrity verification is therefore performed visually based on the condition of the label and assumes that end users are informed about the meaning and function of the seal.
Sustainability is a direct responsibility of our executive board. Our production is entirely carbon-free, and we operate in accordance with ESG criteria. We are proud to have been awarded an EcoVadis Silver Medal and have committed to the Science Based Targets initiative (SBTi) to reduce our carbon emissions by 42% by 2030, based on our 2022 baseline. We are among the first Austrian companies to record Scope 1, 2, and 3 emissions.
Securikett is FSC® certified (FSC® C199332). The certification confirms the use of materials from responsibly managed sources in accordance with the standards of the Forest Stewardship Council®.
In addition to the certification, sustainability aspects are systematically recorded and documented. This includes the collection and assessment of the greenhouse gas footprint, the publication of a sustainability report, and the operation of an energy management system. These measures serve to continuously monitor and improve environmental performance indicators.
LOGISTICS & DELIVERY
Labels are typically supplied on rolls, but we are happy to adapt to your specific requirements. Sheet or stack delivery is also possible – especially for tax stamp applications.
Yes, we deliver worldwide.
COOPERATION & SERVICE
Securikett provides expert consulting for the selection and design of suitable label solutions. This advisory service includes, among other aspects, the definition of appropriate label sizes, the design and configuration of VOID effects, and the selection and combination of relevant security features.
The goal of the consulting is to specify a label solution that meets the requirements of the specific application, substrate, environmental conditions, and security-related needs. The design is based on technical parameters and defined use scenarios.
We offer free-of-charge samples. However, please keep in mind that generic samples are not tailored to your specific application — factors such as adhesive strength or the visibility of the VOID effect may vary depending on the material. That’s why we always request your original packaging to customize the labels to your exact requirements.
Many of our customers operate in highly sensitive industries, such as the pharmaceutical sector, and prefer not to be named publicly. We will gladly provide references upon request. Some of our Case Studies can be found here. For specific industries please send us your request.
Of course, our technical support team will assist you throughout the entire integration process.
Just get in touch with us. Whether online via the contact form on our website, by email at sales@securikett.com, by phone at +43 2259 30 800, or by booking a meeting through our contact page — we’re happy to hear from you!
We regularly receive inquiries from companies interested in partnering with Securikett—whether as sales partners, system integrators, or joint solution providers. We greatly appreciate this interest, and we are generally open to strategic collaborations when they offer clear added value and are based on shared values such as quality, confidentiality, and customer focus.
What partners are we looking for?
We prefer to work with organizations that:
• operate in related industries (e.g. packaging, labeling, supply chain, brand or product protection),
• have established customer relationships,
• bring technical know-how or consulting expertise to provide lasting support to end customers,
• are interested in long-term cooperation, not just short-term sales opportunities.
What does a partnership with Securikett look like?
Depending on the focus, cooperation can take the following forms:
• sales or representation of selected Securikett solutions,
• integration of our security and traceability technologies into existing systems,
• joint market development in defined regions or industries.
Technology partners welcome
In addition to sales partnerships, we also collaborate with technology partners, for example in the field of anti-code cloning or counterfeit detection. Our approach remains customer-oriented: we do not work exclusively, but always recommend the solution best suited to the customer’s specific requirements.
What’s next?
If you are interested in a partnership, we look forward to hearing from you. Please describe your business model, your expertise, and why you see Securikett as a suitable partner. We review each request individually and with great care.
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